3PL Third Party Logistics – A Strategic Expansion Partner

Doing Business in the U.S.A.

Successful international business expansion to the United States hinges on thoughtful, well informed pre-planning and reliable cross-border partnerships. Domestic and foreign accountants, immigration and business lawyers, customs brokers and logistics (marketing, warehousing, order fulfillment and distribution) specialists all play key roles in a Canadian company’s export success into the U.S.A. (Cross-border Resources).

Trade laws, regulations and policies dictate financial, business, immigration and import/export options and – under expert council, allow companies a certain level of decisiveness.  Logistics however, due to the nature of supply chain management, makes the deduction of risks and cost variables much more difficult to identify, particularly in a foreign market as large and diverse as the U.S.

Are U.S. Sales Worth the Risk?

The short answer is yes. Americans are back to work and they’re buying. Not only are they buying domestically but they’re buying foreign goods and services in greater quantities as well. In addition to the strong economy, exchange rates always make selling into the states beneficial (Exchange Rate). When the Loonie is low, you can invest Canadian capital more economically, and when it’s high, you can earn a premium on your USA sales. In addition to Americans shopping and favorable exchange rates, foreign manufactures are very anxious to sell into the booming USA economy too. Importing quality goods from Europe and Asia into the USA is another terrific business opportunity to consider. (Read more: “Eight reasons to expand to the USA – today!”)

How Do You Choose the Right Logistics Partner?

With so many 3PLs (Third Party Logistics) to choose from it’s important to match the logistics company’s expertise with your specific requirements. Like UCanTrade, Inc. many companies for example have multiple locations ‘dedicated to certain types of fulfillment’. In addition to expertise and warehousing capabilities the following questions will help determine how a 3PL ‘measures up’:

  • What are their order fulfillment strengths? B2B, B2C or both.
  • Which categories of goods do they specialize in handling? I.e. hard goods, pharma, food etc.
  • What types of shipping/handling methods do they use? I.e. ‘kit assembly, continuation plans’ etc.
  • Does their technology and systems support your fulfillment needs?
  • How long have they been in business?
  • What size companies do they typically serve and how does that compare with your business?
  • Can they manage scalability and growth?

It’s very important that once you’ve shortlisted your 3PL candidates take a team and tour their facilities.

3PL As A Strategic Expansion Partner

An experienced business and logistics service provider (especially one based in the United States) becomes a strategic partner in your international business expansion enterprise weighing in on marketing, packaging, and pricing strategies, as well as planning for order returns/repairs. Their experience will help to mitigate the risks and distribution costs associated with selling and shipping goods and services in the states. The right 3PL will provide your business the ‘platform for growth and efficiency’ necessary in achieving sustainability selling to your US market and beyond.

TradeTips blog is published by UCanTrade, Inc., your cross-border experts since 1984.

Subscribe to our TradeTips Newsletter for the latest import/export events and trade news, and/or call us at (360) 380-6900.

UCanTrade
Website: www.UCanTrade.com
Phone: 360-380-6900
Email: info@UCanTrade.com
Twitter: @UCanTrade

(source)

Logistics and Marketing To U.S.A.

Logistics and Marketing

More and more a company’s bottom line is impacted by its logistics; all those crucial steps between the inception of a great product/service and actually delivering it to the customer. Close consideration to process will optimize supply chain management and subsequently lower a business’ overall costs. “A well-researched and thoughtful logistics and distribution plan will save you lots of time,” advises SCORE VP and SBA blog contributor Bridget Pollack, and everyone in business knows time means money!

This is especially true if you plan on selling to an international market like the United States of America. “Logistics, or supply chain management, is becoming ever more crucial to business profit,” says Jim Pettinger, President of UCanTrade, Inc. Pettinger has been involved in cross-border enterprise between Canada and the U.S.A. since 1984, before NAFTA (North American Free Trade Agreement), and knows first-hand what it takes for startups, entrepreneurs and small to midsize companies alike to be sustainable in the American market. The United States – where arguably each state is like its own diverse little country, can be very lucrative with a thoughtful marketing and distribution strategy. Pollack advises, “[if your] business expands overseas (internationally) … getting your logistics in place as early as possible will certainly pay off in the long run in quicker order fulfillments, less wasted employee time and happier customers.” E-CommerceWhere hidden costs abound (almost as much as the opportunities), experience prevails. Partnering with trustworthy cross-border businesses such as customs brokers, immigration attorneys, accountants and logistics companies who can help inform your decisions, will set you on the right course toward cost effective and successful business expansion into the states and abroad.

Why UCanTrade?

UCanTrade Inc.’s primary objective is to facilitate Canadian companies, particularly those in British Columbia, to overcome the ‘border barrier’ and stretch their home offices into Washington State. We are a boutique U.S.A. Business and Logistics Services provider, in close proximity to Vancouver and B.C.’s lower-mainland. Our facilities are situated just off Interstate-5, and are close to all Blaine, WA border crossings, in Ferndale, WA.

Our array of services includes (but is not limited to): 60,000 square feet of Warehouse Space, Order Fulfillment/Pick-and-Pack, Freight Forwarding, Cross-Docking, Trade-Show Materials Storage, Shipping and Handling, Cross-Border Marketing Consulting and Product Returns/Repairs (Reverse Logistics).

We handle all sizes of freight from large overseas containers to small packages and regular business mail. Smaller than most fulfillment companies, we are nimble, capable and collaborate with our clients. Exporting is complicated. Tap into our network to find reliable cross-border resources and allow us to contribute our voice of experience to your logistics and distribution plan.

At UCanTrade, we love visitors! Please be our guest and allow us to take you on a tour of our three Whatcom County warehouse facilities. If you’re interested in more information or would like to visit, call us at (360) 380-6900, visit our website at www.UCanTrade.com or just drop in, we’ll be happy to see you.  UCanTrade’s main office is located at: 1465 Slater Rd, Ferndale, WA. Get Directions

TradeTips blog is published by UCanTrade, Inc., your cross-border experts since 1984.

Subscribe to our TradeTips Newsletter for the latest import/export events and trade news, and/or call us at (360) 380-6900.

UCanTrade
Website: www.UCanTrade.com
Phone: 360-380-6900
Email: info@UCanTrade.com
Twitter: @UCanTrade

Source

U.S. Logistics Feats During the Holidays

Could your company  hire 95,000 part time workers within 90 days?

by Jim Pettinger, President of UCanTrade, Inc.

According to an article in USA Today, UPS will be hiring an additional 95,000 seasonal workers this holiday shopping season, and FedEx will add 50,000. In addition, major retailers such as Walmart, Target and Macy’s will also be hiring in the tens of thousands. Not to mention Amazon. These are some of America’s great companies that routinely accomplish astounding feats of logistics every day. At UCanTrade, we’re just happy to play a small part in this dynamic and rewarding industry.

TradeTips blog is published by UCanTrade, Inc., your cross-border experts since 1984.

Subscribe to our TradeTips Newsletter for the latest import/export events and trade news, and/or call us at (360) 380-6900.

UCanTrade
Website: www.UCanTrade.com
Phone: 360-380-6900
Email: info@UCanTrade.com
Twitter: @UCanTrade

The impact of e-commerce on truck manufacturing.

There’s little doubt digital online buying – a.k.a. the ‘Amazon Effect’, is impacting traditional retailers, especially since Walmart has stepped up to the plate to compete with Amazon in this competitive e-commerce space.  While consumers enjoy the benefits of their e-commerce ‘warfare’, another dynamic to the ‘Amazon Effect’ being brought into the forefront is truck and trailer manufacturing.

The supply procedure of any online purchase is run ‘not as a marathon but rather as a relay,’ says Bruce Sauer, of Truck/Body Builder. Adding, “Track coaches typically assign their fastest, most reliable runner to anchor the final leg of the race. It’s where many relays are won and lost”. His clever analogy highlights the importance and emphasis supply chain management and 3PL (third party logistics) companies are putting on the ‘final mile’ – the shipping, handling and delivery phase, of any e-commerce order.  Retailers need to be paying attention too.

Delivery vehicles are being re-designed to have better maneuverability at distribution and fulfillment centers moving away from full truckload models to more ‘metro-friendly freight patterns.’  Additionally, vehicles will likely be lighter and also get better gas mileage; ‘optimized’ so as to maximize cargo space and keep drivers comfortable, safe and able to conduct their job most efficiently. E-commerce has created a ‘trucking revolution’ that has really only just begun.

Since the physical size of the United States remains enormous, trailers will remain to play a vital role says Brent Yeagy, president and chief operating officer at Wabash National, a leading producer of commercial trucking equipment.  However, “E-commerce is not linear,” Yeagy says, “It’s growing exponentially. And its implications for the trucking industry promise to be more disruptive than 99% of us can even fathom at this point.”

Consumer expectations are also a big influencer. AlixPartners, LLP recently found in their 2016 Consumer Shipping Survey, seventy-five percent of e-commerce consumers are ‘greatly impacted’ by free shipping when they are making purchasing decisions. ‘Free and fast’ are what consumers expect and this expectation is another reason delivery vehicle manufacturers are rethinking their designs.

Simply put, a consumers’ last impression of a retailer is based upon their interaction with the ‘delivery company’.  An all out effort to streamline the supply chain down to redefining the design of the delivery truck, are underway.  Ultimately, consistent and reliable order fulfillment and delivery are imperative to any successful e-commerce retailer’s sustainability – especially in the competitive U.S. market.

TradeTips blog is published by UCanTrade, Inc., your cross-border experts since 1984.

Subscribe to our TradeTips Newsletter for the latest import/export events and trade news, and/or call us at (360) 380-6900.

UCanTrade
Website: www.UCanTrade.com
Phone: 360-380-6900
Email: info@UCanTrade.com
Twitter: @UCanTrade

(Source: Alix Partners, LLP article: “Final-Mile Delivery: What Do Online Shoppers Want? And How Should Retailers and Their Logistics Partners Respond?”)

(Source: Truck/Body Builder, “How the shipping model of e-commerce is impacting truck body and trailer manufacturers –the ‘Amazon effect’ of fast, free shipping re-routes truck body/trailer builders’ thinking”.)

Omnichannel Consumer

Evolving beyond ‘multi-channel retailing’, omnichannel is all about creating ‘a seamless consumer experience’ and is being called ‘the future of retail’.

A recent survey from the Harvard Business Review states omnichannel consumers are “shoppers who engage with retailers across multiple touchpoints” adding “[they] are driving boosts in conversion rates both online and offline” making them one of the most if not, THE most valuable consumer in the retail market.  One of the reasons they’re so valuable is because consumers shopping from multiple resources versus from just one allows multiple opportunities to buy.  Further, the survey reportedly states, “[omnichannel consumers have] become increasingly reliant on more than one channel to aid in their purchasing decisions.”  Therefore, consumers are getting to know brands and establishing their loyalties across these multiple digital and in-person channels as well.

The phenomenon is forcing retailers – both traditional brick-and-mortar stores as well as e-commerce merchants, to supply multiple (digital) shopping tools in order to attract ‘the larger audience’.  In the case of the ‘physical retailers’, it’s in their best interest to invest in multiple digital omnichannel tools as well as their online counterparts since digitally promoting ‘in-store visits’ has been proven to increase foot traffic into stores.

It’s becoming more and more apparent Business to Consumer (B2C) companies must consider an omnichannel marketing strategy but one significant factor in their marketing strategies often overlooked is logistics.  “You can’t have marketing without logistics,” says Jim Pettinger, president of UCanTrade, Inc.

Recall that at the center of any omnichannel approach is the consumer.  Retailers (physical &/or online) need to plan for a ‘seamless consumer experience’.  They need to ensure an easy shopping experience – products are easily found, ordering & payment transactions are simple and smooth; the consumer receives what they ordered intact, quickly and can return it just as easily if they change their mind.

Companies using off-shore manufacturers need to plan cost-effective, customer centric product and packaging designs.  In a time where consumer expectations are high, ecommerce is exploding and dimensional shipping is the norm, partnering with an expert in international shipping and handling can be invaluable. (Related article:  E-Commerce returns – Tips to reduce costs)
TradeTips blog is published by UCanTrade, Inc., your cross-border experts since 1984.

Subscribe to our TradeTips Newsletter for the latest import/export events and trade news, and/or call us at (360) 380-6900.

UCanTrade
Website: www.UCanTrade.com
Phone: 360-380-6900
Email: info@UCanTrade.com
Twitter: @UCanTrade

(Source: http://omnichannel.me/what-is-omnichannel/http://www.businessinsider.com/heres-why-omnichannel-consumers-are-more-valuable-2017-1)

A Logistics Revolution?

U.S. Thanksgiving, Black Friday and Cyber Monday mark the official beginning of America’s holiday shopping season and with it comes what we in supply chain management refer to as reverse logistics – better known as returns!

Based on data from the U.S. Commerce Department, online sales represent 11% of 2016 retail sales and are expected to increase by 20% more over the next 5 years.  Exacerbated by the increase in online demand, order fulfillment centers are being forced to rethink their ‘efulfillment’ procedures – how to meet online consumer demand as well as how they handle reverse logistics / returns, reports Supply Chain Digest.  Retail chains Macy’s and JC Penny reportedly both had ‘major store closures’ during 2016 due to merchandise handling issues.

One FedEx representative, Jonathan Radar says, “Ecommerce is standing [the Logistics] industry on its ear” due to high consumer expectations – “I want it here, I want it there, and I want it now.”  Voxware, a service provider of cloud based solutions for distribution operators, conducted a survey supporting this statement.  Voxware’s president Keith Phillips claims their survey revealed “online shoppers, especially during the four days surrounding Black Friday and Cyber Monday, place the same if not higher demands on distribution operations for fast and accurate delivery as during any other time of the holiday season.”

Large fulfillment companies are challenged to meet this demand.  “There is the emerging trend of small urban warehouses,” says Radar, “developed to speed local deliveries now often made in just a matter of hours.”  The returns issue and how to handle it though remains ever evolving.  (Related article: “Return to Sender” – What’s Your Policy?).

Smaller third party logistics partners (3PL) like UCanTrade, Inc. can bridge the gap between etailer and consumer by providing the hands-on attention to detail required to insure order accuracy and timely deliveries while also handling returns, repairs, or re-stocking issues.  (Related Article: Six Eyes On Every Box). They’re better equipped to fulfill the order supply chain ‘from the consumer back’.

Learn more about UCanTrade, Inc.’s U.S.A. Business and Logistics Services – visit our Website, subscribe to our Newsletter for latest trade news and events and/or call us at (360) 380-6900.

TradeTips blog is published by UCanTrade, Inc., your cross-border experts since 1984.

Subscribe to our TradeTips Newsletter for the latest import/export events and trade news, and/or call us at (360) 380-6900.

UCanTrade
Website: www.UCanTrade.com
Phone: 360-380-6900
Email: info@UCanTrade.com
Twitter: @UCanTrade

(Source Article Links: Early Shoppers have higher fulfillment expectations and MHI Conference Panel Recap – Focus on Supply Chain and Consumer)