You've got questions, we've got answers.

We’re here to answer any questions you may have.

Here are some commonly asked questions and our answers. We know logistics and supply chain can be difficult and confusing, and that’s why we’re here to help. If you have additional questions you don’t see below, please don’t hesitate to reach out to us directly!


What exactly is UCanTrade?

UCanTrade is your strategic partner in cross-border logistics. We handle various Canadian company’s logistic and supply chain needs when expanding from Canada into the United States. We offer varying services to assist along the supply chain process tailored to each company’s needs. Our goal is to handle all of your logistics so you can focus on what matters most: growing your business.

What services does UCanTrade offer?

At UCanTrade, we offer a comprehensive range of logistics and supply chain solutions tailored to meet the needs of any Canadian business expanding into the US market. Some of our services include warehousing, order fulfillment, distribution, transloading, drayage, freight brokerage, cross-border shipping, customs clearance, reverse logistics, and more. You can choose from one, two, or 10 of our services depending on what you’re looking for! If you have any questions about additional services, please reach out and we can assist you with any needs you may have.

How can UCanTrade help my business expand into the US market?

We provide a low-cost, fully equipped, and fully staffed extension of your Canadian office in the nearby United States. With our strategic location and expertise, we help Canadian companies overcome the “border barrier” and establish a foothold in the lucrative US market. From warehousing to distribution, we streamline the process, allowing you to focus on growing your business.

What vendors do you work with?

We can fulfill any of your orders through Amazon, Costco, Chewy, REI, Thrive Market, TJX Family, Scheels, Ashley Furniture, Target, Sprouts, Whole Foods and more.

What industries does UCanTrade serve?

We cater to a diverse range of industries, big and small! To name a few, some of our clients include medical devices and supplies, manufacturing, retail, and consumer goods. Whether you’re shipping snowboards or furniture, we have the expertise and infrastructure to handle your logistics needs.

What is the process for getting started with UCanTrade?

Getting started with UCanTrade is easy! Simply reach out to our team, and we’ll schedule a consultation to discuss your specific needs and objectives. From there, we’ll work with you to develop a customized solution tailored to your business requirements. Once everything is in place, we’ll guide you through the onboarding process, ensuring a smooth transition into our services.

Can UCanTrade help with customs clearance and compliance?

Absolutely! Our team of experts has extensive experience in customs clearance and compliance, ensuring that your shipments meet all regulatory requirements. We’ll work closely with you to navigate the complexities of cross-border trade and ensure smooth clearance of your goods.

What sets UCanTrade apart from other logistics providers?

At UCanTrade, we pride ourselves on our commitment to excellence, efficiency, and customer satisfaction. With our dedicated team of caring professionals, strategic location, and years of experience, we’re dedicated to helping your business succeed in the competitive US market. From start to finish, we’re your trusted partner in cross-border logistics.